For a couple of weeks, I've been having some difficulty trying to back up my files with my "Backup and Restore Center" program. Just tonight, when I tried to backup my files, it failed to do so by giving me this message saying "access denied." Then, immediately after the message, my Sophos Anti-Virus software pulls out this pop-up window:
When I click on the hyperlink, I get this information:
So clearly, I have some sort of virus in my computer. Now, after looking at the info, I figured that if I just open Sophos, that I can just easily delete the virus. So I click on the quarantine and it shows the virus. Now I tell Sophos to delete it. However, immediately after I give it the OK to delete the virus, the deleting process failed. Afterwards, I go the the Sophos webpage with the info, and it tells me how to delete it. The only problem is that it turns out that I have an outdated version of my anti-virus software (v7.6.21). Perhaps I should update my anti-virus software. But before I do, what else can I do to get rid of this stupid piece of **** virus?